Maintenance

Service Affecting Maintenance (07-13-2022)

Maintenance description: An upstream carrier will perform maintenance to replace DWDM hardware in Bolivar to improve network reliability and minimize future unplanned service interruptions to customer services. The work will affect the internet circuit(s) provided by the upstream carrier for up to 2 hours during the maintenance window.
IMPACT: Service Affecting
Outage: Possible - momentary
Estimated Duration: 15 minutes

Maintenance

Emergency Service Affecting Maintenance (06-16-2022)

Maintenance Description: An upstream carrier will be performing emergency fiber work in the Kansas City area to repair damaged fiber cable. You may experience momentary internet outages while internet traffic switches and extended BGP re-convergence time during this work.

IMPACT: Service Affecting
Outage: Possible – momentary
Estimated Duration: 15 minutes

Maintenance

Underlying Carrier Fiber Maintenance

An underlying carrier will be performing fiber work in the Kansas City area to repair damaged fiber cable. You may experience momentary internet outages while internet traffic switches and extended BGP re-convergence time during this work.
IMPACT: Service Affecting
Outage: Possible - momentary
Estimated Duration: 15 minutes

Downtime

Upstream Carrier Fiber Cut - Technicians Enroute

An upstream carrier has reported a possible fiber cut, causing a momentary outage of our internet services. Traffic has been rerouted through a backup fiber connection and service has been restored. Their technicians are enroute to repair the break. We are currently monitoring the situation and will post updates as they become available.

Maintenance

Upstream Fiber Carrier Maintenance

Maintenance Description: Upstream carrier technicians will be performing a software upgrade on their core networking device. You may experience a momentary internet outage while the service traffic switches and extended BGP re-convergence time during this work.

IMPACT: Service Affecting
Outage: Possible - momentary
Estimated Duration: <15 minutes.

Maintenance

Maintenence on Network Infrastructure

Maintenance will be performed on a sub-segment of the VanderLink Network Infrastructure. Maintenence will affect a small segment of our customers and the interruption is expected to be less than 15 minutes.